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SPAM

I went to my postal mailbox (that thing at the post office) and there were credit card solicitations and circulars from the grocery store and hardware store. I said to postal worker- "Hey, can't you do something about this?" Well, the answer was no. If somebody pays to have soemthing sent to you, then the postal worker is obliged to deliver it.

Fortunately this is not the case with email. With email we DO have some ways to block unwanted emails, but we must be pro-active about it in several ways. The first is not to let spammers get your address! This is the biggest problem. Next, if you do get spam, use some filters to block unwanted emails. The trick is to block the nasty stuff without losing the stuff you want. The other point with this is that it is no one's fault - other than the spammer - that spam is being received. We will do what we can to help you because as our client we care about you, but ultimately, the spam you receive is not anyone's fault.

OK, so read on!

 

NOTE: Is your spam filter turned on? The answer is most likely yes, but you can check on your own - Log in to your control panel and check. More info at this page in the "Control Panel" section.

Quiz question - who is to blame for spam? - answer, click here

 

PROTECT YOURSELF!
1. Never post your main email address (unencrypted) on any web site / forum / sales site. If you need to post an email address somewhere, use an email alias so that if spam comes from that address you can simply delete the alias. Crestone Creations can set up alias' for you. There is no monthly charge, only the time to set it up.

2. Always encrypt your email address on your web site. If you are with Crestone Creations, we have been encrypting all posted email addresses for the past several years, but if your site was created before that time please contact us to review your site for spam protection. Recently we have acquired a new, stronger encryption program, so it may need to be updated on your site.

3. In lieu of encryption, you can post your email address as an image. That way there is no code which is readable by a spam harvester. Of course, it is not a hyperlink (not clickable) anymore, so someone would have to type in your email address to send you an email, but it is MUCH more secure.


IF YOU ALREADY HAVE SPAM:

If you already get spam, here are a few things to do:

• Enable a SPAM filter on the server and set it to a heavy setting. If you host with Crestone Creations, this is available to you.

• regularly add nasty domains who send spam to your Spam Assassin black list.

email rules: setup rules in your mail program which automatically delete emails with certain key words - like, y'know, those pharmaceuticals ...

read more about rules - click here

• Bounce emails that are clearly junk, so that it appears, to that spammer, that my address is not valid. Bounce is a feature available within email programs.

Spam Protect Service - MX Logic - If you still have spam, Crestone Creations has contracted with a 3rd party security company spends their days separating the good from the bad. They will preemptively filter spam before it even gets to our server. This is their business and we must charge for it - because they charge us for it! But it works. We will be publishing more info about this soon, but in the meantime we can set it up for you. It is $4.95 per month per POP account. We must cover ALL POP accounts on a domain - you can not just cover one account. If you would like this set up, click here . By the way, it works really well. One client had about 150 spam per day and it went to zero with all her desired email still getting through!

The last-resort solution to an over-abundance of SPAM is to change your address. Here's how to do it:

First of all, begin with a clean slate by changing your email address.  No sense fighting a losing battle. Pick a new address which is not something "guessable" like don't pick info@ or something commonly used - a spammer may pick a domain name and then send a bunch of emails to plausible addresses within the domain (and as soon as you open/reply to one of them - they know it's a legitimate address and guess what - more spam to follow).

These are the steps I took using my email address change as an example:

1. changed my email address from clyde@crestonecreations.com to a new email address (like I'm going to just type it in plain text here on this page - haha NOT).

2. set an auto responder to reply to all messages at my old address. I don't have to worry about people trying my old address and not reaching me because of this auto-responder. I get no mail at the old address, all it does is send a reply to people who try to reach me there. (As several years have passed now, I have disabled the auto-responder - but it was a good idea for the first year or so).

3. I let my regular contacts know my new address and let the others acquire my address through the autoresponder.

 


Quote from a client:
This morning at work I had 27 emails (extraordinarily high) and they were from weird email addresses like .fbi and .cia.gov and relating to my password and saying that my email had been detected as accessing 30 illegal websites. What the heck is all this??

Answer: First of all, the best way to analyze SPAM, which this most likely is, is to view the header information. It takes some experience to read this, so if the header information is sent to me via email, that is the best.

Often times the header info reveals the true sending source instead of what is seen in the short headers, which is the appearance of the sending source.

In Mac's OSX Mail, you can reveal the long header info by
1. Opening the email
2. Keystroke: Shift+Command(Apple key)+H
(this will also hide the long header info, so you can toggle it long/ short)


Because there is no guarantee as to how your email address is treated by those to whom you give it out, there is a bit of control given up whenever you use your email address to "sign up" for something or as contact info for something that might become public. Again, the way I deal with that is to use email alias. For example. If I were to set up an account at "whateverwebsite.com" then I might make an email alias which is whatever@mydomain.com. That email alias would re-route to myusualaddress@mydomain.com (substitue your email there). If SPAM started to come in addressed to the alias address, I would be clear as to where it came from, how my email address was farmed, and I could change the alias or delete it, as appropriate.

If your site is hosted with Crestone Creations, you can set up your own email alias to attach to your POP account using your Plesk control panel or we can do this for you for a small fee.

_________________

I could repeat all of the common wisdom on the realities of SPAM and the struggle for solutions, but they are so well addressed from every angle at: www.mindworkshop.com/alchemy/nospam.html
I suggest skimming the above referenced site for info that may be relevant to you.

_________________

How do they get my address from a web site?
Read about the spam harvester - click here



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